Frequently Asked Questions
Got Questions?
Q: What services do you offer?
A:We provide landscaping maintenance and installation services for residential, commercial, and strata properties. Our services include:
* Lawn care (mowing, fertilizing, aeration, and weed control)
* Garden design and planting
* Irrigation system installation and maintenance
* Hardscaping (patios, walkways, retaining walls, stonework)
* Seasonal cleanups (spring & fall)
* Tree trimming and pruning.
Q: Which areas do you serve?
A: We primarily serve Vancouver, BC, and surrounding areas. Contact us to confirm if we operate in your neighborhood.
Q: Do you offer free estimates?
A: Yes! We provide free, no-obligation estimates. Contact us, and we’ll schedule a consultation to discuss your landscaping needs.
Q: Are you licensed and insured?
A: Yes, Vancouver Landscaping Inc. is fully licensed and insured to ensure the highest level of professionalism and safety.
Q: What makes Vancouver Landscaping Inc. different from other companies?
A: We stand out because of our commitment to quality, reliability, and customer satisfaction. We provide:
* Personalized service tailored to your needs
* High-quality materials and eco-friendly solutions
* Competitive pricing with transparent estimates
* A team of experienced, professional landscapers
Q: Do you offer eco-friendly landscaping solutions?
A: Yes! We promote sustainable landscaping by using:
* Drought-resistant plants to conserve water
* Organic fertilizers and compost for soil health
* Smart irrigation systems to reduce water waste
* Eco-friendly pest control methods
Q: Can I see examples of your past work?
A: Absolutely! You can check out our social media pages for photos of completed projects.
Q: Can you design a custom landscape for my property?
A: Yes! Our landscape design services include:
* Site assessment to evaluate your space
* Conceptual drawings and layout planning
* Plant selection based on your preferences and climate
* Hardscape integration (patios, paths, retaining walls)
* Irrigation planning for efficient watering
Q: Do you install patios, walkways, or retaining walls?
A: Yes! We specialize in hardscaping services, including:
* Patios (paver, stone, concrete)
* Walkways and pathways
* Retaining walls (stone, block, wood)
* Decorative stonework and edging
Q: Do you install artificial turf?
A: Yes! Artificial turf is a low-maintenance, durable, and eco-friendly option for homeowners and businesses looking for a green lawn year-round.
Q: Can you install outdoor lighting?
A:Yes! We provide outdoor lighting solutions for:
* Walkways and driveways
* Garden beds and trees
* Patio and deck areas
Q: Do you handle backyard renovations?
A: Yes! We specialize in full backyard transformations, including new landscapes, patios, outdoor kitchens, fire pits, and more.
Q: Do you remove old landscaping or debris?
A: Yes, we offer site cleanup and debris removal for landscaping projects, seasonal cleanups, and tree trimming.
Q: How often should my lawn be fertilized?
A: We recommend fertilizing your lawn 3–4 times a year to maintain healthy grass. Our team can create a custom fertilization plan for your lawn.
Q: Do you offer weed and pest control?
A: Yes, we use eco-friendly weed and pest control solutions to keep your lawn and garden healthy.
Q: Do you offer seasonal cleanups?
A: Yes! We provide spring and fall cleanups, including:
* Leaf and debris removal
* Pruning and dead plant removal
* Lawn aeration and overseeding
Q: Can I set up a recurring maintenance schedule?
A: Yes! We offer weekly, bi-weekly, and monthly maintenance plans tailored to your property’s needs.
Q: What is the best way to keep my plants healthy year-round?
A: To maintain plant health:
* Water properly based on plant needs
* Apply mulch to retain moisture and control weeds
* Fertilize regularly for strong growth
* Prune dead or overgrown branches seasonally
Q: Do you install and maintain irrigation systems?
A: Yes! We install and maintain:
* Sprinkler systems
* Drip irrigation
* Smart irrigation systems that reduce water waste
Q: Can you repair an existing irrigation system?
A: Yes, we can repair, adjust, or upgrade your irrigation system to ensure efficient water distribution.
Q: Do you offer drainage solutions for water pooling issues?
A: Yes, we provide grading, French drains, and dry wells to prevent standing water.
Q: How do I know if my irrigation system needs servicing?
A: Signs include:
* Uneven watering
* Dry patches or puddles
* High water bills
Q: How do you determine pricing?
A: Pricing depends on:
* Project size
* Complexity of work
* Materials required
We provide detailed quotes after an on-site assessment.
Q: What payment methods do you accept?
A: We accept cash, credit cards, cheque and e-transfers.
Q: Do you require a deposit for landscaping projects?
A: Yes, for larger projects, we require a deposit, with the remaining balance due upon completion.
Q: Can I get a written estimate?
A: Yes! All quotes are detailed and provided in writing for transparency.
Q: How far in advance should I book your services?
A: We recommend booking at least a few weeks in advance, especially during peak seasons (spring and summer).
Q: What happens if it rains on my scheduled service day?
A: We will reschedule your service for the next available date.
Q: Can I request a one-time service instead of regular maintenance?
A: Yes! We offer both one-time services and recurring maintenance plans.
Q: Do you work on weekends?
A: Yes, based on availability. Contact us for scheduling.
Q: What is your cancellation policy?
A: We require at least 24 hours’ notice for cancellations or rescheduling.
Q: Do I need to be home during the service?
A: No, as long as we have access to the property, you don’t need to be present.
Q: Do you offer emergency landscaping services?
A: Yes! We provide emergency services for storm damage, fallen trees, or urgent repairs.
Q: Can you work with my HOA or strata council?
A: Yes! We are experienced in working with HOAs and strata councils to meet community guidelines.
Q: Do you offer gift certificates for landscaping services?
A: Yes! Our gift certificates make great gifts for homeowners or businesses.
Need More Help?
If you have any other questions, feel free to contact us! We’re happy to assist you.
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